FAQ Digital Tools

Do I need experience?
No. This was built specifically for beginners.

How long does it take?
Most users complete setup steps within days and launch within weeks.

Is this complicated?
No. Everything is broken down step-by-step.

FAQ Apparel

When will I receive my order?

Apparel orders are typically processed within 2–5 business days. Shipping times vary by location.

Do you offer free shipping?
Yes. Shipping is included in the product price.

Are your products print-on-demand?
Yes. Each item is made to order to reduce waste and ensure quality.

What if I have an issue with my order?
Please contact us within 7 days of receiving your order and we’ll be happy to assist.

Are digital products refundable?
Due to the nature of digital downloads, all digital product sales are final.

Can I return or exchange apparel?
If there is a defect or printing error, we will replace the item. Please contact us with photos.

How can I contact you?
Email us at sharie@solongcustoms.com